“Entire new manufacturing software system, accounting system, phone system, upgraded technology – IT ALL WENT FLAWLESS…”
"Over thirty years in business, we had to have an entire new software system for our manufacturing, new accounting system, upgraded technology including phones, server room network – cabling update, workstations, and server. It all went flawless. Integration has responded and been able to accomplish all our needs. They continue to help work with our software vendors to get a program that runs our processes the way we need and expect. Knowing they have our security and backups protected helps us focus on business and not worry about equipment and IT. Integration is always available, by call or text, day or night and weekends. They always respond quickly and fix any issues. I would definitely recommend Integration and we look forward to a long relationship."
"The move was seamless… practically transparent to our employees…"
"The service that Integration provided to assist us in relocating to our new facility was outstanding. Not only did you provide the physical move and setup of our IT equipment, you also performed pre-move wiring and cabling to meet our specifications in our new space. The move was seamless and our employees experienced minimal down time. In fact, the move was practically transparent to our employees who reside offsite. The orchestration of moving servers and the re-establishment of email and internet service can be quite complicated. Your guys had us up and running in no time. The servers were taken offline for the physical move on a Thursday afternoon and it was business as usual on Friday morning. We also had the opportunity to migrate equipment from two server racks to one. You assisted in finding potential buyers for viable equipment that was underutilized and in the recycling of outdated hardware we had accumulated over our 10 years in business. A move can be a very hectic process, but with your help the experience was quite pleasant. Thank you for your knowledge and professionalism in making our move a success!"
"They are responsive to our needs and routinely go above and beyond…"
"We have been a customer of Integration since June of 2015. Since that time we have been extremely pleased with the level of service provided, professionalism of the company, knowledge of new technology and the transparency in which they conduct business. Kevin Bowling and the entire team have always displayed great integrity, been fair and honest, and provided an excellent service. They are responsive to our needs and routinely go above and beyond to keep our systems running. Therefore, it is without reservation that I recommend Integration."
"Peace of mind and no significant downtime…"
"The peace of mind that server maintenance you've performed on our equipment with no significant downtime provides us is important and appreciated. Your assistance with DFARS compliance is very beneficial. “Yes”, without hesitation I would recommend your services."
"Integration is the best of both worlds…"
"Two years later, I would recommend Integration to other business. I appreciate Integration and how they treat us, listens to our concerns, keeps promises and is responsive. We have been with a small provider that was incredibly responsible and a large company that had a lot of resources. Integration is the best of both worlds for us."
"Good alternative to internal support staffing…"
"Integration is a great partner. Integration is a good alternative to internal support staffing. Most importantly the uptime, backup frequency and customer service. I would recommend Integration to other businesses."
"Responsiveness to our needs…"
"Integration provides quality customer service. Best thing is responsiveness to our needs."
"Cut our phone bills at least in half…"
"We love Cytracom phone systems and are using them for ten locations now. They have cut our phone bills at least in half. They are great for our small branch offices. Very easy to configure and never go down"
"Flexibility and adaptability… reliable… strong foundation…"
"The Entrepreneurial Center is a business incubator that hosts 39 businesses. Each of those businesses are unique and have specific needs when it comes to communication. The flexibility and adaptability of the Cytracom system has worked perfectly for us in meeting each of the business’s needs. We have found Cytracom phones and system to be dependable and reliable serving as a strong foundation for every type of business, regardless of the sector or type. Many of our businesses especially enjoy the multiple site capacity and the portability. This is especially important for start-up and small business owners. It allows them to be small and act big while managing their budgets effectively."
"1-stop approach for all of our network support needs..."
"What I like about Integration is the 1-stop approach for all of our network support needs and fixed pricing. The benefits are having access to support and expertise without having to attract, hire and retain internal resources. Integration, you would have my recommendation."
"Extremely pleased with the level of service provided..."
"We have been a customer of Integration since June of 2015. Since that time we have been extremely pleased with the level of service provided, professionalism of the company, knowledge of new technology and the transparency in which they conduct business.
Kevin Bowling and the entire team have always displayed great integrity, been fair and honest, and provided an excellent service. They are responsive to our needs and routinely go above and beyond to keep our systems running. Therefore, it is without reservation that I recommend Integration"
"Prompt Attention to our needs…"
"The personal touch you deliver your services with. No problem is too big or too small for prompt attention to our needs. The peace of mind in the solution based service you provide is immeasurable.
The Engineers are very knowledgeable and proactive for solutions. The staff is always friendly and eager to help when I have to call (that is very refreshing)! Your staff is a pleasure to work with at all times, no matter the urgency of the situation.
Definitely would recommend you to others..."
"Absolutely recommend you to others…"
The staff is so nice and follows through with calls or emails. Technicians are courteous and explain issues well. I really appreciate the appointments being on time. I really like you guys thy way you are! Absolutely! I would recommend you to others. Timely appointments, always quick to respond when we are down and your staff is super with any questions.
"Already the WOW experience…"
"I can call you anytime during the month for help or add a problem to the list for the upcoming visit. You arrive on time for appointments. Tech is quiet and does not disrupt our normal course of business. You already deliver the “WOW” experience."
"I recommend your services all the time…"
"What I like most is the Quick Response, Knowledge of our Network and Great People!... You Guys Do Great Work!"
"There is definitely peace of mind in knowing that our data is safe and our systems are running smoothly."
"Integration was highly recommended from a trusted source. Integration had previous experience with several local providers. We learned about Integration from an employee that had taken classes (Microsoft, Cisco) taught by Kevin Bowling. The most important factors that influenced our decision to go with Integration were Reliability and Price. Integration has fulfilled our expectations. Their responsiveness is always timely (even when "emergencies" arise) and the weekly scheduled maintenance has proven to meet our needs." ... "Your services have not only provided a reduction in costs by replacing a fulltime IT employee, but have also proven to be a reliable solution to whatever computing needs we have. There is definitely peace of mind in knowing that our data is safe and our systems are running smoothly." ... "I would definitely recommend you guys.""
"One of our servers failed and Kevin came right out and got us up and going in no time."
"I like the personal and local support provided by Integration. Kevin has always done a great job resolving any issues we are experiencing with our servers. We had an issue in the summer when one of our servers failed to start up and Kevin came right out and working with me until the issue was resolved and we were back up and running. I like having someone nearby to help with issues beyond my skill level and with products I'm not familiar with. I expect Integration to be a great help when we virtualize our servers next year."
"Integration provides onsite rapid response... and got our Medical Center back to normal operation..."
"The Medical Diagnostic Center had a problem with one of their computers that was keeping the doctors from working. Integration responded quickly and the work you did was awesome. You were able to quickly resolve the issue and allow the facility to get back to normal operation. Integration has the availability to go onsite with a rapid response time and fix hardware and other issues. With knowing that Integration is taking care of our clients, it allows our employees the ability to work on other items that need to be completed. Yes, I would recommend Integration services because you are great to work with. I like the fact that we also have a professional relationship build on comradary, which makes the work environment less stressful and positive."
"My computer and I are very happy and moving along a lot faster and smoother 😊"